Customer Support

User Intake Form

MetaMask has partnered with Asset Reality to enhance customer support by providing direct access to a third-party who can investigate, track, trace, and potentially attempt to recover funds. Even if the amount you have lost is relatively small, Asset Reality can still incorporate your case data into wider investigations that can result in a positive outcome over time, and bring the individuals that stole from you to justice. Asset Reality can provide users who have been victimized with the assistance they need to navigate a very difficult and stressful situation.

To initiate an investigation, please take time to fill the user intake form below.